Top 3,071 Reviews From Legit Miracle-Ear Hearing Aids Buyers (2024)

Staff

I am extremely happy with both the Miracle-Ear professional and office staff where I receive my care. My serious hearing deficit has been effectively corrected with their sophisticated, but user-friendly devices. Just as critical, however, are the competency and interpersonal skills of the audiologist; in my case, that individual is Mr. Dan **. He listens and educates, regularly re-testing and evaluating my hearing acuity to assure I'm getting maximum benefits. In my opinion, given the consistent quality and thoroughness of and access to the on-site care I've received over the years, Miracle Ear is a tremendous value.

Installation & Setup

I was recently at my vacation home in South Carolina, when my hearing aid malfunctioned. It would not pair with the phone app or Bluetooth. I made an appointment with the Miracle Ear office in Murrells Inlet, SC. Unfortunately the audiologist there could not rectify the problem, telling me that there appeared to be a battery problem (rechargeable) with my hearing aid and that I would have to make an appointment with my home office in Middletown, NJ. On August 17th, 2023, I had the appointment and the problem with my hearing aid was corrected in no time. A new receiver wire and ear piece was installed and now it works fine. Couldn't be happier with Middletown, NJ Miracle Ear office. Thank you!

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Customer ServiceStaff

I would like to express my sincere thanks and appreciation for an excellent customer service and product experience at Miracle Ear in Lacey, Washington. First and foremost, a special thank you to Doreen Keator for her professional guidance throughout the process of addressing my need for hearing aids. Every step is clearly explained by Doreen with clear and concise language. Worth noting that Doreen is very patient. This is certainly an asset in dealing with the numerous senior clients that she works with. The actual product has exceeded my expectations. Technology has enabled me to easily control all aspects of the hearing experience. The entire staff at Miracle Ear has been A+.

Staff

I went to a specialist to start. I was convinced I needed hearing aids, which I did. After getting the hearing aids, they were not interested in following up or adjusting them. Not happy. I then ordered Bose hearing aids…they were better, but not good. I went to Miracle Ear because that is where my Mom had gotten hers. Hands down, best decision ever made! I went in to have Asa tweak them and he was/is awesome! They were really concerned to get my hearing aids perfect! I only recommend Miracle Ear now. They truly care.❤️

Staff

Customer ServiceStaff

Went to have my ears tested and Barry from Maui Office said I needed this so called fabulous hearing device. Took it home and there was an irritating background sound so took it back on my next scheduled visit. Told him I did not want it that it was uncomfortable. He insisted that I try it again with an adjustment that he would do. So took it home and there still was a background sound that I could not deal with. I called him and took it back on my next visit. He said, "Too late"...Time limit was over. I gave him $1000.00 Good Faith down payment and returned item. Now I am getting harassed with Collectors!! He did not have a front desk clerk and he comes to Maui Once a month. Last time I called his Honolulu Office they told me he was in a Foreign Country. Deal with Collectors. He has the Hearing aid and my $1,000.00.

Customer Service

Worthless company! No response to my Cease-and-Desist letters via certified mail/return receipt from the local office or Corporate. Continuous harassment via Direct Mail wanting me to purchase their hearing aids. Have sent numerous emails/letters to them and their CEO. No one wants to remove me from their contact list. No one will reply to me. Filed a complaint with the Better Business Bureau (BBB) on 8/25/2023 against Miracle-Ear Hearing Aid Center. The BBB made two attempts to contact the business regarding my complaint. The BBB did not receive a response and the case has now been closed as an UNANSWERED complaint in their file. Businesses like this are like hemorrhoids; nothing more than a pain with no immediate relief in sight. Why one would do business with Miracle-Ear is beyond me. The BBB has informed me to contact the Oklahoma Attorney General.

Installation & SetupStaff

Joanne is always upbeat and runs a great office. I had annual exam last week and the adjustments she made made a big difference. She is also very helpful if a problem comes up or I need to adjust or change my appointment.

Price

While they are the quite pricey, my 90 year old dad says that they are the best hearing aids that he has had so far. Nicole in the Roseville, California office, always goes above and beyond to take care of any needs that my father may have. Great service is very rare and hard to find in this day and age. That is what we have found at the Roseville Miracle Ear office.

Staff

I’ve had my hearing aid for over a year now. I go in every 3 months for a hearing aid cleaning. They always ask how everything is going and if the hearing aid is functioning properly. Very professional. In and out of the office within 20 minutes or less. Great service.